Frequently asked questions

What is you refund policy?

We offer a 7-day money-back guarantee. If you are not satisfied with our service, you can request a refund at any time within 7 days of purchase. Refunds will be processed within seven days.

How long does it take to receive my login details?

We deliver these credentials instantly. Email delivery might delayed 2-10 min maximum.

Can I use my subscription on multiple devices?

One subscription can be used on multiple devices, but you can only watch on one device at a time.

When does my subscription become active?

Your subscription starts as soon as you receive your activation credentials via email.

What payment methods do you accept?

We accept PayPal, Skrill & all major cryptocurrencies.

What is the recommended internet speed for your service?

A minimum internet speed of 16 Mbit is required. For HD channels, a speed of 30 Mbit is recommended. For 8K or 4K channels a speed of 100 Mbit is recommended.

What should I do if my stream pauses or buffers?

First, check your network connection, reboot your router and device, and try again. If the issue persists, check if your account is being used on other devices. Using a wired (LAN) connection instead of Wi-Fi can help reduce buffering.